Covid Update – How the service will operate during Covid Pandemic

Tracy James’ Hearing Policy for carrying out appointments and services Last updated: May 2020 General In the first instance, remote appointments and/or care will be offered for new client consultations and for existing clients. This includes telephone calls or video calls over the internet via Zoom, WhatsApp or Microsoft Teams and other family members can […]

Audiology is an essential service: open for face to face where there is a clinical need.

The government has highlighted Audiology as an essential service throughout the CoVID-19 pandemic. Following the national guidelines for Audiology service delivery during the Co-Vid pandemic (May 2020), I now offer digital appointments and support in the first instance, followed up by a face to face appointment when there is a clinical need (and it is […]

CoVid-19

Due to the Covid-19 situation and following professional guidelines, the clinics in Newbury have been temporarily closed for personal visitors. Tracy James will be on-site at her Montgomery Road clinic every day to manage postal repairs and online queries. We will fully re-open for face to face consultations as soon as it is safe to […]