Covid Update – How the service will operate as restrictions are eased

Tracy James’ Hearing Policy for carrying out appointments and services Last updated: September 2021 General Face to face appointments can be carried out as usual with social distancing in place, where possibleOptional remote or non-contact appointments are available on requestWe ask that you do not attend your appointment if you or any of your family […]

Audiology is an essential service: open for face to face where there is a clinical need.

The government has highlighted Audiology as an essential service throughout the CoVID-19 pandemic. Following the national guidelines for Audiology service delivery during the Co-Vid pandemic (May 2020), I now offer digital appointments and support in the first instance, followed up by a face to face appointment when there is a clinical need (and it is […]


Due to the Covid-19 situation and following professional guidelines, the clinics in Newbury have been temporarily closed for personal visitors. Tracy James will be on-site at her Montgomery Road clinic every day to manage postal repairs and online queries. We will fully re-open for face to face consultations as soon as it is safe to […]